Overview

Elevate Life Pty Ltd trading as Elevate Peptides ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our website or purchase our products.

Collection of Personal Information

We may collect personal information including:

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party providers)
Order history and transaction details

We may also collect non-personal information such as browser type, IP address, and website usage data.

How We Collect Information

We collect personal information when you:

Place an order
Contact us via email or website forms
Subscribe to updates or marketing communications
Interact with our website

Information may also be collected automatically through cookies and analytics tools.

Use of Personal Information

We use your personal information to:

Process and fulfil orders
Provide customer support
Communicate with you regarding your order or enquiries
Improve our website, products, and services
Send marketing communications (where you have opted in)

Disclosure of Personal Information

We may disclose your personal information to:

Payment processors and financial institutions
Shipping and logistics providers
IT service providers and website hosting platforms
Professional advisers where required

We do not sell or rent your personal information to third parties.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure servers, encryption where applicable, and limiting access to authorised personnel only.

Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. You can adjust your browser settings to disable cookies if preferred.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. To do so, please contact us using the details below.

Marketing Communications

If you opt in to receive marketing communications, we may send you updates about products, promotions, and new releases. You can unsubscribe at any time by following the instructions in the communication or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Overseas Disclosure

Some of our service providers may be located outside Australia. By using our services, you consent to the transfer of your information to these providers where necessary.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

PRIVACY POLICY